We apologize for the delayed delivery of your baggage and are doing all we can to trace it.
The first step is to inform the baggage representative for WOW air, at the airport of your arrival, about your delayed baggage. When you have filled out a report, please keep the copy of the report and the bag tag number safe. Our staff will notify you as soon as your baggage has been located.
When you have made a report about your delayed bag(s), you can check the status of the baggage tracing using your reference number → TRACE DELAYED BAGGAGE
For the first 5 days, our representative at the airport manages the baggage tracing
Further information regarding delayed baggage can be emailed to us here.
Please let us know if there is any chance that the missing baggage is labeled with another name. We also kindly ask you when submitting the contents list to include the color and brand of all items, where possible. Please indicate whether clothes are for a man, woman or child. This additional information will help us to trace your baggage.
1 pair black Levi's jeans (women's), size 32 - $65 1 red Dior beauty bag containing cosmetics - $60 2 Valerie shirts (women's) one black, one blue and white - $20 (total) and so on.
Please enter the total value of all items in your baggage.